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Apple says it will replace iPhone Duo handsets with screen problems

Apple says a small number of its first foldable iPhone Duo units have an issue with the inner display and will be replaced.

Compiled by Stancr from 3 articles by 3 outletsPublished Updated 0 comments

Who covered it

2 articles from rated outlets · 1 wire/unrated
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  • Far left 0
  • Left 1
  • Right 1
  • Far right 0
  • Conspiracy right 0
  • Wire / unrated 1

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What we know

  • Apple says it is aware of an issue affecting the inner display on a small number of iPhone Duo units.
  • Apple says affected users should contact AppleCare for a replacement.
  • Owners posted reports of cracks and lines on the screen on Reddit and social media after the phone went on sale.
  • One user in Australia said their Duo cracked within six hours of ownership and was replaced at an Apple store.
  • The iPhone Duo is Apple's first foldable handset and starts at $1,999.
Summarised from 3 reports across 2 perspectives.

How it's being told

2 of 6 perspectives found in coverage

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Each side in depth

Lead image from The Guardian US (Politics)The Guardian US (Politics)
Left

Notes owners report cracks in the foldable screen

The Guardian US (Politics): iPhone Duo owners report cracks in Apple’s first foldable handset

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The Guardian US reports that iPhone Duo owners are posting cracks and display glitches online while Apple says a small number of units are affected.

How they tell it · 1 article
Who's in this lane

Mainstream liberal outlets such as CNN, MSNBC, NPR and The Washington Post. Usually focuses on who is affected, climate, public institutions and criticism of the Trump administration.

The opposite side says

Right: Reports cracked screens days after the launch

Lead image from New York Post (Politics)New York Post (Politics)
Right

Reports cracked screens days after the launch

New York Post (Politics): Apple addresses reports of cracked screens on $2K iPhone Duo just days after frenzied launch

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The New York Post reports that Apple acknowledged inner-screen problems and will replace affected devices just days after the iPhone Duo's launch drew crowds.

How they tell it · 1 article
Who's in this lane

Mainstream conservative outlets such as Fox News, the Washington Examiner and the New York Post. Usually focuses on costs, security, government overreach and Democratic policy.

The opposite side says

Left: Notes owners report cracks in the foldable screen

Where readers stand

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Full coverage

3 articles from 3 outlets

Grouped left to right; wires and unrated outlets sit in the middle.

The debate

Should Apple replace iPhone Duo handsets that develop screen problems?

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